Turn website visitors into hot leads before they go cold.
HelloTradie captures, summarises and escalates website job enquiries so you can follow up while the prospect is still hot.
- Built for plumbing websites
- Job enquiries escalated by SMS
- General enquiries sent by email
ACME Plumbing Enquiry
Website enquiry started
I've got water leaking underneath my sink
Is it actively leaking right now? Is it causing any damage?
Yes, it's leaking into the cabinet and it's started spilling out onto the floor
Got it. Add your name, address, email and phone number so we can send a clear job summary.
Leads go cold in five minutes.
Waiting longer than five minutes to respond to customer enquiries dramatically reduces your chance of winning the job.
ONLY...
5%
of home services businesses regularly respond to customerenquiries within 5 minsSource: Valve+Meter home-services speed-to-lead study. Based on a study of 466 home-services companies, measuring whether businesses responded within 5 minutes and within 5 days. The homepage expresses this as only 5% regularly responding within 5 minutes.
THEY ARE...
100x
CONTACT
more likely to contact the customer vs waiting 30 minutesSource: MIT/InsideSales Lead Response Management Study. Based on 3 years of web-lead data, 15,000+ leads and 100,000+ call attempts across 6 companies. Responding within 5 minutes vs 30 minutes made a lead 100x more likely to be contacted.
21x
QUALIFY
more likely to qualify the customer vs waiting 30 minutesSource: MIT/InsideSales Lead Response Management Study. Based on 3 years of web-lead data, 15,000+ leads and 100,000+ call attempts across 6 companies. Responding within 5 minutes vs 30 minutes made a lead 21x more likely to qualify.
8x
CONVERT
more likely to book the customer vs waiting 6+ minutesSource: InsideSales/XANT Lead Response Management 2021. Based on 5.7 million marketing leads, 55 million sales activities and 400+ companies. The source finding refers to conversion rates being 8x higher within 5 minutes vs 6+ minutes.
These benchmarks are not plumber-specific. They are used as directional evidence that fast follow-up matters when a customer is actively looking for help.
How HelloTradie generates hot leads
Install
We install a chat widget on your website
Capture
A website visitor interacts with it
Classify
HelloTradie determines whether it's a job enquiry or a general enquiry
Escalate
Job enquiries are sent by SMS and email. General enquiries by email
Respond
Job details are delivered quickly, so you can follow up while the lead is still hot
Everything you need to follow up while the prospect is still hot.
HelloTradie turns website visitors into job summaries, so you can respond quickly and easily to jobs that interest you.
Owner email summary
- Job type
- Active leak
- Urgency
- Urgent
- Location
- Allandale, 78757, Austin, TX
- Customer
- Jane Smith
- jane.smith@example.com
- Phone
- (512) 555-0148
- Summary
- Water leaking underneath the sink into the cabinet and onto the floor.
- SMS Sent
- Sent at 1:37pm, 1:39pm and 1:41pm
Messages
HelloTradie
iMessage
Today 1:37pm
The intake flow captures the enquiry. It does not diagnose the issue, advise on repairs, quote a price, or make any promises to the customer.
What HelloTradie is not
- ×Not a generic chatbot
- ×Not a CRM
- ×Not a booking system
- ×Not a quoting tool
- ×Not a phone replacement
- ×Not another dashboard to monitor
Just faster capture, clearer job summaries and better alerts for plumbing website enquiries.
Foundation cohort offer
Limited to the first 30 qualified plumbing businesses.
The readiness and eligibility fit-check comes before any future payment, checkout, or reservation step.
Foundation 10/20/30
From $995 for the first year
Foundation 10: first 10 qualified customers, $995 for the first year
Foundation 20: customers 11-20, $1,195 for the first year
Foundation 30: customers 21-30, $1,395 for the first year
Includes:
Up to 250 website enquiries per month
One SMS recipient
Up to two email recipients
Job enquiry SMS escalation
General enquiry email summaries
Install/test verification
Your first year starts when HelloTradie is installed and verified.
No foundation monthly option or separate setup fee.
Standard pricing
$295/month or $2,495/year
Standard Monthly: $295/month
Standard Annual: $2,495/year
Annual saves $1,045 compared with monthly.
Includes:
Up to 250 website enquiries per month
One SMS recipient
Up to two email recipients
Job enquiry SMS escalation
General enquiry email summaries
Install/test verification
Foundation renewals move to standard pricing after the first year.
No lifetime discount or permanent price lock.
Need multiple SMS recipients, more than 250 website enquiries per month, multiple locations, or advanced routing? We'll review your site manually or route it to Pro.
Find out if your plumbing website is suitable.
Step 1 of 9
Frequently Asked Questions
Is this a chatbot?
No. Website Lead Assistant captures structured plumbing website enquiries and turns them into job summaries and alerts. It is not a chatbot, CRM, booking system, quoting tool, phone replacement, or dashboard.
Does HelloTradie promise booked jobs or revenue?
No. HelloTradie helps capture, summarise and escalate website job enquiries. The plumber still needs to follow up and decide which jobs to pursue.
When does my first year start?
For the Foundation cohort offer, your first year starts when HelloTradie is installed and verified on your website. Renewal after that moves to standard pricing.
Do I need a new website?
No. The intended fit is an existing, working plumbing website that can accept custom code or a tag.
Why check eligibility before payment?
Some websites are easy to install on and some need manual review. The fit-check avoids taking money before suitability is clear.
Find out if your plumbing website is ready.
Answer a few questions. If your setup needs review, that should be clear before payment or installation.
Check if your website qualifies